Know What to Expect

Whether you're hiring a water bladder or browsing our site, this page ensures clarity and fairness in every interaction with Pool Water Storage.

Transparency and trust are at the heart of everything we do.

Equipment Rental Agreement

This Equipment Rental Agreement (the "Agreement") is made between POOL WATER STORAGE ("the Owner") and the Renter ("the Customer"), collectively referred to as the "Parties." The Owner rents the specified equipment to the Customer subject to these terms. By accepting a quote or invoice from Poolwater Storage, the Customer acknowledges and accepts these terms and conditions.

Installations & Collections

We strive to assist all our customers as promptly as possible. However, installation times may vary depending on the scope of each project. To ensure fairness, we follow a first-come, first-served policy for both installations and collections. Customers will be notified in advance of their scheduled delivery or collection date. We kindly request that all customers make themselves available for the full duration of the scheduled timeframe to avoid delays and ensure smooth service.

Rental Equipment & Scope of Service

The equipment rented under this Agreement includes Pool Water Storage Bladders. The rental service includes:

• Delivery of the equipment to the address provided on the booking.
• Placing the inflatable tank (an area of 6x6m is required).
• Pumping your pool water into the inflatable tank(s).
• Pumping the water from the tank(s) back into the pool.
• Collection of the equipment after it has been emptied.
• Photos taken upon delivery and setup shall be considered conclusive proof of delivery.

Rental Terms and Payment

• Term: This Agreement begins on the date of delivery and remains in effect until the equipment is collected by the Owner, unless terminated earlier.
• Payment: A deposit of R1500 is due via EFT before delivery. The remaining balance (COD) must be arranged for on the day of delivery or paid within 5 days of the due date on the invoice.
• Late Payment: If payment is not made within 5 days of the due date without prior notice, a surcharge of R200 for administration will be applied. After 5 days, an additional R1000 surcharge for legal handover will be added, along with debt collection commission. The Customer will be responsible for all legal and collection costs.
• Security Deposit: A deposit of R1500 is required at the time of delivery and will be deducted from the final invoice. This deposit may be used to cover any outstanding amounts due under this Agreement.

Customer Responsibilities & Use of Equipment

• Location: The equipment must remain at the address specified on the invoice unless the Owner provides prior written consent for it to be moved. The Customer must inform the Owner of the equipment’s exact location upon demand.
• Care: The equipment must be used in a careful and proper manner, consistent with the Owner's instructions.
• Damage & Repair: The Customer is responsible for any loss or damage to the equipment. All costs of repairs, including parts and labour, shall be paid by the Customer. No repairs or alterations are to be made without the Owner's prior consent.
• Insurance: If Pool Water Storage delivers, pumps, and sets up the equipment, they will carry the insurance on the equipment and Public Liability. Otherwise, the Customer is responsible for carrying insurance satisfactory to the Owner, equal to the full replacement value of the equipment.
• Restrictions: The Customer shall not permit the equipment to be used by an unauthorized person, or in violation of any law, or in a manner that could cause damage to the equipment or property.
• Indemnification: The Customer shall indemnify the Owner against any claims, damages, or liabilities arising from the Customer's use of the equipment, except in cases of the Owner's gross negligence or willful misconduct.

Credit Checks and Data

• The Customer consents to a credit check and the use of a national credit bureau database for tracing purposes if they abscond.
• Outstanding accounts will be subject to default listing on a national credit bureau database.
• The Supplier reserves the right to share this information with the industry and affiliated businesses should the Customer default on payment.

Return of Equipment

• The Customer must ensure the equipment is available for pickup on the agreed-upon date in the same condition as it was received, normal wear and tear excepted.
• If the equipment is not returned on time, the Owner reserves the right to take necessary action to regain possession, and a R500 daily late fee will be charged.
• The Customer is responsible for the full cost of repair or replacement for any lost, stolen, or damaged equipment.

General Terms

• Ownership: The Owner retains full ownership and title to the equipment at all times.
• Liability: In no event shall the Owner be liable for any indirect, special, or consequential loss or damages.
• Waiver: No failure by the Owner to enforce any rights under this Agreement will act as a waiver of subsequent breaches.
• Entire Agreement: This document constitutes the entire Agreement between the Parties.
• Magistrates Courts Act: The Customer acknowledges and agrees to the provisions of Section 58 of the Magistrates Courts Act 1944 (Act 32 of 1944).